About me
Born in San Juan, Puerto Rico, Ismael “Ish” Alicea is passionate about the latest technological developments and an exceptional professional with fourteen years of experience in the entertainment industry. With a Bachelor’s degree in Telecommunications and a Master’s degree in Educational Technology and Information Systems from the University of Sacred Hearth, Ish has built a solid career that combines his love for technology and his talent in technical support.
Throughout his career, Ish has had the privilege of collaborating with world-renowned artists such as Daddy Yankee, Michael Bublé, Justin Timberlake, John Mayer, Aerosmith, Guns N' Roses, among others. As a former "disguiser," his experience as a Senior Support Engineer in disguise's Los Angeles office has allowed him to offer high-quality support to installations and events in various parts of the world, standing out for his ability to solve complex problems and guarantee customer satisfaction.
In addition to his practical experience, Ish holds several networking certifications and cyber defense credits from Dakota State University, bolstering his expertise in server network design and installation. Ish’s commitment to education is evident as he is developing an innovative Online Platform aimed at training industry technicians in multiple languages. This ambitious project is scheduled for launch in 2025, and positions him as a leader in training future professionals in the technology field.
With his vast experience and a focus on education and technology, Ismael “Ish” Alicea stands out as a benchmark in the entertainment industry and a passionate advocate for lifelong learning. Alicea is currently the network and video servers engineer for Justin Timberlake's "Forget Tomorrow" World Tour.